ISI eLearning Solutions Chooses IntraLearn LSP
for Delivering Call Center Training

Powerful technology helps ISI become leader in expanding call center training market

Schaumburg, IL and Northboro, MA, September 22, 2003 -- IntraLearn Software Corporation, the leading supplier of configurable eLearning software applications, announced today that ISI eLearning Solutions, LLC, a leader in call center web-enabled training for telesales reps, collections agents, CSRs and supervisors, has chosen the IntraLearn LSP to enable them to quickly and affordably offer call center training to customers.
For an industry that experiences a high turnover rate and rapid growth, finding effective and affordable training solutions is imperative. Many companies needlessly spend outrageous amounts of money on training call center employees. In addition, the explosive growth of the call center industry has created a shortage of experienced workers. OVUM, an independent research and consulting company, predicted that call center capacity worldwide will nearly double within five years, growing from 7.3 million seats in 2001 to more than 13 million by early 2006.

“Our mission is to provide low-cost, effective, state-of-the-art, web-enabled training to the call center industry,” said Rich Wilkus, President of ISI eLearning Solutions, LLC. “In choosing the IntraLearn LSP to launch and track our large online library of AICC-compliant courses, ISI eLearning becomes the most cost-effective, professional and successful training solution available to call centers today.”

IntraLearn LSP enables ISI to offer each of their customers their own complete learning center from a single, shared server. “The IntraLearn LSP is a perfect match with ISI’s customer requirements to quickly train and track large numbers of call center personnel,” said Jerry Goguen, President and CEO of IntraLearn Software Corporation. “We are excited to leverage the experience we’ve gained supplying the e-Learning infrastructure for more than 25 major learning service providers.”

About IntraLearn Software Corporation
IntraLearn Software Corporation is the leading provider of shrink-wrapped eLearning applications for corporations, academic institutions and associations. With operations in England, Brazil, Singapore and Hyderabad, India, IntraLearn software is distributed worldwide through authorized IntraLearn resellers and LSPs to more than 750 major organizations in 40 countries in more than 19 languages. IntraLearn is a member of the Microsoft Gold Certified Partner Program. For more information, call 508.393.2277, email info@intralearn.com, or visit www.intralearn.com.

About ISI eLearning Solutions,LLC
ISI eLearning Solutions is an affiliated company of ISI, Inc. and ISI Management Solutions, LLC. Together they comprise The ISI Group. The ISI Group members exemplify a 25-year commitment to quality products and quality customer service. More than 8,000 customers rely on The ISI Group and its affiliates for cost savings, information management, training and value-added services. Their headquarters are in Schaumburg, Illinois, a northwest suburb of Chicago, with locations throughout the United States. For more information, visit ISI eLearning on the Internet: www.ISIeLearning.com.

Visit ISI eLearning Solutions at the 2003 Online Learning Conference and Expo (Booth 226) in Los Angeles, CA, Sept 22-24

Press Contacts:
Amy Williams - Marketing Specialist
ISI eLearning Solutions, LLC
847.706.5090 or awilliams@isi-elearning.com

Peter Banhazl - Executive Vice President
IntraLearn Software Corporation
508.393.2277 or info@intralearn.com